EK HEALTH

-Nurse Consultant Manager, a Major Self-Insured Company, regarding an In-house Nurse

"I think EK Health is the best. I appreciate having this wealth of experience and information at my fingertips. The Physician Reviewers' opinions are clear and comprehensive. They are a continuing education for me. The R.N. Record Review is very helpful in summarizing medical reports in an orderly, legible fashion. Many medical reports are either poorly written or simply illegible, so this review is greatly appreciated. Also, there's never any anxiety about receiving decisions on time--it's a given, every time."
-Nurse Case Manager, a Major Self-Insured Company

"One of our claims supervisors who is very hard to please told me he was impressed with EK's quick turnaround and comprehensive determination letters, and that he thought we had made the right decision in moving to EK Health for Utilization Review."
-RN, Nurse Consultant, a Major National Insurance Company

"Thanks- report was received and thorough- as expected."
-Hearing Representative, a Major Self-insured Company

"I am very pleased with EK Health, both for case management and UR. I tried using another company for UR, but EK Health's work is far superior. I will be sticking with EK!
-Claims Adjuster, a National Insurance Company

"Thanks; you and EK are always so helpful."
-Claims Manager, a Major Self-insured Company

"I have worked with EK Health Services for many years and have found them to consistently provide high caliber, quality, utilization review services."
-RN, Nurse Case Manager, a California JPA

“Although the outcomes are not always what I want them to be, I feel confident that the reviewing doctor has made a fair assessment of the given situation with the information provided. The manner of follow-up and contact is consistently excellent. In my experience as an examiner, I have come across a number of unreliable vendors. And EK Health is definitely not in that category. I appreciate the documentation and explanations given by the UR physician. Finally, I look forward to any future referrals that may be needed because of the great service and product that you create. Keep up the good work!”
-Claims Examiner, a Major Self-Insured Company

“I just wanted to let you know that your in-house nurse is so wonderful to work with. I have a case that got really ugly, really fast. My injured has had 5 surgeries on his elbow and had developed a staph infection of the bone. He had surgery to clean out the infection and remove some of the bone. He has been well, but suddenly, the infection came back. He is going back in for a 6th surgery to remove additional bone and try and get the infection under control. EK Health’s in-house nurse happened to walk by my desk the day I got the call for emergency surgery and I grabbed her. She suggested I get a nurse case manager on the file to coordinate between the surgeon and infectious disease. She knew of the perfect person, in the injured worker's area, so that travel expenses would not get out of control. She spoke with her supervisor who also agreed that a nurse would be the best plan. She is going to make the referral and follow up on everything. I feel that EK Health’s in-house nurse has gone above and beyond for me on this case. She has made my job easier by taking over the referral process. She could have very easily given me the name of a nurse in the area and left the rest up to me.”
-Senior Claims Examiner, a Major Insurance Company